Exchange Policy

Once you receive your goods, please carefully check your purchase and try it on to make sure the size is correct and you are satisfied with the product/s.

If you have purchased the wrong size and would like to exchange it for another size, please email us at kliokidsph@gmail.com within 3 days of receiving the goods and you will be advised on how to send back the item/s. Item/s must be returned within 7 days of purchase. Once the item/s has undergone a quality check to make sure the garment has not been worn and that the tags are still in place, the new size will be sent to you. Please specify the size you require. If the size you require is not available, we will issue you a store credit. 

The buyer is responsible for all additional shipping costs. 

No exchanges will be accepted after 7 days from the date of purchase.

Refund Policy

All merchandise have been carefully checked before shipping. The store follows a “No Refund” policy unless the wrong product has been delivered or if the customer proves that there is a factory defect. Merchandise that will be valid for return may be exchanged at the price paid or a refund will be issued within 3 days from the date of purchase/delivery.